Refund Policy

How we handle damaged, missing, or incorrect items

If something is wrong with your order, we want to review it quickly and fairly.

Refund support

Incorrect item

If the wrong product reaches you, contact us with photos and your order number.

Damaged parcel

Share clear images of the packaging and item so we can review the issue.

Missing item

Tell us as soon as possible if an item is missing from the package.

Review-based handling

Each case is checked individually so we can respond fairly and appropriately.

Need a review?