Refund Policy
How we handle damaged, missing, or incorrect items
If something is wrong with your order, we want to review it quickly and fairly.
Refund support
Incorrect item
If the wrong product reaches you, contact us with photos and your order number.
Damaged parcel
Share clear images of the packaging and item so we can review the issue.
Missing item
Tell us as soon as possible if an item is missing from the package.
Review-based handling
Each case is checked individually so we can respond fairly and appropriately.